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Help Desk Services, or Network and Server Monitoring... Select a Plan that Works for You!

computer repair, server installation, IT services, remove computer servicesWith IT TechPros' managed services, you can direct end-user issues to our Help Desk Support, increase your employees' productivity and improve customer satisfaction by reducing computer downtime.

By effectively becoming an extension of your company, IT TechPros can significantly contribute to your success. With many issues solved remotely, you will gain the comfort and convenience of knowing that all your associates' computer problems will be solved quickly by a team of experienced, certified experts.

Our Best-Practice Assessment can help you identify areas of vulnerabilities and limitations and give you specific recommendations to improve security and performance.

IT TechPros™ offers discounted rates for prepaid purchases of 10 or more hours for "On Demand" I.T. Services. Contact or call us at 888.484.7767 to find out more.

OUR MANAGED SERVICES PLANS...


Help Desk...

With IT TechPros' Help Desk services, you can direct your employees' computer issues to our Help Desk Support and save costly downtime, increase their productivity, and improve customer satisfaction by avoiding computer downtime. By becoming a virtual extension of your company, IT TechPros Help Desk services can significantly contribute to your success. With many issues solved remotely, you will gain the comfort and convenience of knowing all your associates' computer problems will be solved quickly by experienced, certified experts. Contact or call us at 888.484.7767 to find out more.

IT help desk services

Network Monitoring Services...

IT TechPros' Remote Management suite of managed services is designed to help you maintain and support your network and IT infrastructure. Remote Management was developed in cooperation with SilverBack Technologies to support client IT infrastructures by remote, 24 hours a day, 365 days a year. Contact or call us at 888.484.7767 to find out more.

  • Comply with electronic information regulations
  • Monitor network availability and traffic
  • Provide a single view of your technology environment
  • Access 24x7 remote infrastructure support
  • Enhance your staff productivity
  • Reduce the risk of data loss, virus attacks, and security breaches

 

Remote Network Monitoring Services, IT infrastructure support

Platinum Managed Services...

IT TechPros’ Platinum Managed Services is designed to combine all of your end-user support, network monitoring, workstation maintenance, network management, and network/server administration – all for a fixed monthly price. Our Platinum Managed Services gives you the pace of mind by knowing that whatever I.T. issues that may arise in your workplace, that you are covered. Monthly costs are predictable and affordable.

When you work with I.T. TechPros, you get an instant, professional I.T. department, with enterprise level solutions without the Fortune 500 company budget.

Enjoy these key features of the Platinum Managed Services:

  • Unlimited desktop/end-user support
  • I.T. support anywhere you are as long as you are connected to the internet
  • Unlimited network/server management and support
  • Monthly or scheduled workstation performance tuning (regularly $199 per request)
  • Workstation Virus Infection Removal (regularly $149 per incident)
  • Custom application remediation and support
  • Onsite visits for end-user support
  • Remote remediation
  • Incident reporting
  • Monthly reporting
  • Full network documentation

Contact or call us today at 888.484.7767 ext 100
to get a detailed quote tailored for your business.

Note: Some restrictions apply. New user creation, computer addition, hardware repair, network or server projects, etc. does not apply and is billed on an hourly or project basis.

Why Use IT TechPros™

  1. Access to More Expertise -- Along with our full-time team of experienced professionals, we have a strong network of subject-matter experts we use as needed.
  2. Improved Employee Career Development -- By using IT TechPros, you hand off non-critical work, which allows you to focus on your employees' career development because they can be deployed to work on more strategic initiatives. This helps employee morale and allows key talent to be applied to the highest-priority tasks.
  3. Staff Augmentation -- IT TechPros can help you meet cyclical needs or rapid-growth demands that can't be met internally. You can increase your IT support without increasing your staff, allowing you to control and manage growth in your expenses.
  4. 24/7 Service or Development -- IT TechPros offers 24/7 services that are significantly more cost-effective than implementing similar services with internal hires.


IT Tech Pros Partners