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Our Process
Venturing out to partner with an MSP can be scary — but it doesn't have to be. As a transparent and caring group of IT professionals, we present our broken down 6-step process to ensure that we stay on track and deliver our premium IT services as promised.
01. Identify
First, we listen to your pain-points. Then, we conduct our tried-and-true IT assessment to look at specific areas in your network that may be holding your business back.
02. Strategize
After we've collected the data from step one, we collaborate with you to decide what IT solutions make the most sense for you and your business needs.
04.
Test
Before we officially go live, we double-check hardware, software, licenses, and all other factors to ensure that our integration is seamless on the day of launch.
05.
Launch
Once steps 1-5 have been properly executed, we officially go live! Whether that means going on-site or working on your network remotely, you'll have innovative and secure IT solutions.
03. Create
Once we get the green light, we'll start creating your new IT framework. We'll document everything and explain every moving part so you're never left in the dark.
06.
Grow
As your trusted IT Service Provider, we work quietly behind-the-scenes to ensure that your network is strong, secure, and reliable 24/7/365. Say goodbye to IT headaches, and say hello to productivity!
Our Philosophy
"Before we started IT TechPros, we saw that it was incredibly hard for smaller organizations to get access to premium IT services just because of their size. Fifteen years later, we started our company on the belief that everyone should be able to receive enterprise-level support.
Though our team comes from a diverse background, we all share the same passion for supporting others through exceptional service and innovative technology.
We believe all businesses should have premium IT support. Don't settle!"
Jeff and Kathy David
CIO and CEO
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