Careers

Our managed IT services are best-in-class, and the hardworking, passionate, and caring IT TechPros team is what fuels our success.

 

If you are passionate about technology, teamwork, and problem-solving, IT TechPros is the place for you! We offer our valued team members opportunities to grow both personally and professionally, all while enjoying our exciting work environment. 

Together at IT TechPros

Our team is comprised of tremendous talent, passion, and ambition. Though diverse, we share a common passion for technology, fun, teamwork, and improvement in all aspects of life. Whether that improvement is personal or professional, our team members pride themselves in the excellent work that they do every single day. 

 

As we continue to set the bar with best-in-class IT services, we stick to our values and our ultimate purpose: to provide the best service to our clients.

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Open Positions

Client Success Associate

APPLY NOW Position Summary As a Client Success Associate, you will lead, manage, and implement IT projects, and interact daily with both our new and existing customers. The purpose of this role is to drive business value, enhance product adoption, and strengthen customer relationships The Client Success Associate will be strong in relationship management, project coordination, and have the ability and desire to increase business value with each customer. You will be joining an excellent Sales and Customer Service department that prides itself on a high degree of quality and customer satisfaction. In this role, you will be responsible for:

  • Creating and implementing tactical sales initiatives
  • Identifying and communicating business risks
  • Working alongside the CEO and CIO to design and implement new product adoptions or strategies
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Desktop Support Technician

APPLY NOW Position Summary As a Desktop Support Technician, you will provide excellent and friendly end-user IT support for local and remote users across our client base. You will demonstrate outstanding customer service skills and a strong knowledge of Windows Operating Systems, Microsoft Active Directory structure, and basic networking systems and protocols. You will be joining an excellent IT team that prides itself on a high degree of quality and accuracy. In this role, you will be responsible for:

  • Setting up and deploying desktops and laptops
  • Data migration and recovery
  • Installing and configuring printer/network devices
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Technical Support Specialist

APPLY NOW Position Summary As a Technical Support Specialist, you will serve as the primary point of contact for technical support challenges across our client base. Because you will be interacting with so many different people on a daily basis, you should have the ability and desire to have a positive impact on all of our clients and on our organization. You will be joining an excellent IT team that prides itself on a high degree of quality and accuracy. In this role, you will be responsible for:

  • Providing Tier 1 IT support for end-user hardware such as laptops, desktops, phones, or printers
  • Providing Tier 1 IT support for end-user software, including Windows, Microsoft Office, and various software applications
  • Responding to and following up on all IT ticket requests submitted via telephone or email
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Network Administrator

APPLY NOW Position Summary As a member of the IT TechPros Technical Team, you will be supporting and troubleshooting network and server challenges across our client base. You will communicate and solve technical challenges that utilize networks, servers, virtual machines, LANS, and WANS. You will be joining an excellent IT team that prides itself on a high degree of quality and accuracy. In this role, you will be responsible for:

  • Maintaining health of critical infrastructures through in-depth network analysis and troubleshooting
  • Managing Active Directory accounts, permissions, and upgrades
  • Setting up, maintaining, and monitoring Switches, Access Points, Core Routers, ISP's, Datacenter Hardware, etc.
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